Terms of Sale

Opening an Account

You may obtain a New Account Form from any Umbrella Dental Group Representative or by clicking here. Subject to a satisfactory credit check, an account will be opened and an initial credit limit will be established. This limit may be adjusted periodically according to purchase history and promptness of payment.

Payment Terms

Payment is due upon receipt of invoice. Monthly statements are printed throughout the month according to each customer’s statement cycle date. The statement will summarize all invoices, credit notes and payments during the monthly statement cycle. Please pay the net balance owing promptly to avoid interest charges which will be applied to overdue balances at the rate of 2% per month (26.8% per annum). Service charges will apply to N.S.F. cheques. Payments made using credit cards will be processed when merchandise is shipped and invoiced.

Shipping

Merchandise orders are normally processed the day of receipt and shipped by courier the same day. Delivery is generally next day or within two days. Freight, handling and/or shipping charges may apply. More information can be obtained from your sales consultant. A nominal handling charge will apply to all orders. We are not responsible for delays in delivery due, directly or indirectly, to causes beyond our reasonable control. Unless otherwise agreed, freight terms are FOB Shipper’s Dock.

Handling Charges

Due to various increases in shipping costs, a nominal handling charge may be applied on orders.

Claims

Please check your order immediately upon receipt. If there is any damage in transit or any shortage to the order, please advise us within three business days of receipt of the goods.

Dangerous Goods

Some products are deemed to be dangerous by the Ministry of Transport. In some cases we can absorb the extra costs incurred to ship these goods but additional charges may apply on certain products, to certain areas.

Prices

All prices are published in Canadian dollars. All prices are subject to change at any time without notice and price increases may be passed on in the event of adverse currency exchange fluctuations, manufacturer price increases or extraordinary circumstances. We are not responsible for typographical errors.

Taxes

The prices quoted on this Web site do not include GST (Goods and Services Tax), PST (Provincial Sales Tax), HST (Harmonized Sales Tax), or any other sales, use, excise, or similar tax to the extent applicable. All applicable taxes will be charged on each invoice.

International Orders

We proudly serve healthcare professionals and governments throughout the world. To place orders or for inquiries on export terms and conditions, please contact us here.

Large Equipment Orders

A deposit of 10% is required on all large equipment orders. The balance of payment is due when equipment is delivered to you. Equipment sale terms differ, and convenient financing or leasing is available to approved customers. Large equipment orders cannot be cancelled and are non-returnable.

Warranty

Umbrella Dental Group makes no representation, warranty or condition, express or implied, (including without limitation implied representations, warranties or conditions of or relating to accuracy, accessibility, fitness for a particular purpose, merchantability, performance or durability, all of which are disclaimed to the fullest extent permitted by law) concerning the products listed in this Web site.

Content

This website is intended as a guide and summary only. Alothough every effort has been made to ensure accuracy at the current time, product descriptions, illustrations, prices and specifications are based on information provided by manufactures and are subject to change . Please contact an Umbrella Dental Group Sales associate for current information.